Contact

Book a demo, or just start the conversation

One short form, and it goes straight to a person who can actually answer. No funnels, no drip campaigns. Tell us who you are and what your site looks like, and we'll take it from there.

This goes straight to a person at hello@willowcreeksoftware.com, and a reply comes from one. Nothing you type is stored on this site, there are no trackers behind it, and nothing is passed to a third party. If our mail server cannot be reached, the page opens a pre-filled message in your own mail app instead, so your enquiry is never silently lost.

Prefer plain email?

Two doors, both answered

Demos & sales

New to WillowCreek?

Demonstrations, evaluations, pricing and the price book, channel and partnership conversations. Anything that starts with "we're looking at".

Email hello@willowcreeksoftware.com

Existing deployments

Already running WillowCreek?

Support for a live deployment or an evaluation in progress. If a partner fronts your deployment, they're your first call, and WillowCreek stands behind them at second and third level.

Email support@willowcreeksoftware.com

Who you are reaching. WillowCreek Holdings Pty Ltd, ABN 38 640 325 186. The platform is developed and operated in Australia, and enquiries are answered by the people who build it rather than by a queue.

Come prepared

What to bring to a demo

The best demonstrations run on your reality, not our slideware. Three things make the hour count:

  • Your floor plan. The real one: the ward, the wing, the yard. We'd rather show you the right room on your own building than a polished demo site.
  • Your existing duress and positioning hardware list. Tags, badges, fixed buttons, positioning engines, handsets, panels. The platform is built around the hardware you already own, so the list tells us what your deployment would actually look like.
  • Your hardest workflow. The 3am scenario, the lone worker at the far end of the site, the escalation that once went nowhere. Bring the case that worries you, not the one that demos well.
What happens next

Three steps, no pressure at any of them

  1. Conversation

    We talk about your sites, your hardware and your risk. We also tell you plainly what exists today and what's still being built, before you invest an hour in a demonstration.

  2. Demonstration

    An hour with your floor plan. You watch a duress raised, routed, escalated, acknowledged and stood down, the whole sequence on a replayable audit trail.

  3. Evaluation on your own data

    A 90-day evaluation on your own site, with your own hardware and the included lab environment. Evaluation precedes billing: you pay nothing until it converts to an agreement.

Partners and integrators. WillowCreek is a channel business by design: distributors and resellers are first-class routes with the same published client pricing as direct, and support follows the front. If you integrate, install or support safety and location systems and want to front the platform for your clients, we want the conversation. Write to hello@willowcreeksoftware.com with the subject "Channel".

An hour with your floor plan

That's all a demonstration takes. And everything not yet in place is told to you as such, in writing, before you rely on anything.