Museums & Galleries
Continuous, defensible accountability for irreplaceable objects. The Museums & Galleries Solution Pack is fully specified, and it builds out on the safety kernel that ships today: duress, escalation, evidence.
Gallery floor and collection store, live
A schematic of a gallery floor and collection store, with tags moving through it. People, assets and safety devices are all the same kind of tracked entity to the platform, differing in the rules attached to them rather than in the mechanism. Watch a safety device long enough and you will see one raise.
An illustrative layout and illustrative movement. Not a customer site, not live data, and not a claim about any particular deployment. Zone names are the vocabulary this industry already uses, which is exactly what the platform is configured with.
Twelve use cases, on purpose. Where other packs are specified as catalogues of around fifty use cases, this one is specified as twelve. A collection is not a warehouse: the pack trades breadth for depth, and every one of the twelve is specified to the standard a registrar, a lender and an insurer would hold it to. The narrowness is the feature.
What the platform brings to a collection now
The pack catalogue is specification. The life-safety runtime underneath it is the same kernel deployed in healthcare. And galleries are full of people working alone: the guard on a night round, the conservator in the store, the technician in the plant room.
Duress for staff and guards
A guard confronted after hours. A curator alone in collection storage. Duress from the tag or the handset is priority one at origination, with man-down and lone-worker supervision on the same kernel. Nothing in configuration can downgrade it, and life-safety is never gated by licence or billing state.
Escalation and evidence
A closed-loop, tiered ladder climbs until a human acknowledges. Acknowledgement stands the alarm down everywhere at once. Every raise, route and acknowledgement lands on a tamper-evident, hash-chained audit trail with replay: the discipline of custody evidence, applied to the response itself.
The systems you already run
Security panels, duress devices, positioning engines and handsets attach through adapters that are first-class, health-checked and never metered. The architecture is vendor-agnostic; every technology normalises to one canonical fix. No rip-and-replace of the systems your insurer already accepts.
The twelve, stated as what comes next
The pack is specified as a narrow catalogue on the same tags, the same infrastructure and the same core engines. Enable a subset and you inherit the rest as latent capability. Everything below is specification, sequenced for delivery and stated as such.
Showcase & display-case tamper
Case-lid and vitrine tamper protection raised as an event with the case's identity and location attached, not a bell in a corridor.
2D artwork removal detection
A framed work leaving its hanging position detected at the moment of removal, not at the morning walk-through.
Concealed reed-switch replacement
Concealed door and showcase-lid sensing specified as a modern replacement for the ageing reed-switch estate, without rewiring the gallery.
Conservation environmental monitoring
Temperature and humidity per case and per room, measured as time-in-envelope against the conservation targets lenders write into agreements.
Loan & object chain-of-custody
High-value and loan objects tracked across sites with a continuous custody record (who held it, where, and when it moved), to the standard lender and insurer conditions demand.
Key & mobile asset tracking
Keys and working equipment located and accounted for. It's the small accountability that closes the audit finding.
Location-aware visitor experience
Audio tours and wayfinding that know which room the visitor is standing in. Opt-in, on the visitor's own terms.
Visitor flow analytics
Anonymous, aggregated dwell and congestion by gallery, so exhibition planning runs on flow data, never on identified visitors.
Collection dashboards & sentinels
The pack specifies Collection Watch, Environmental, Loan Compliance and Visitor Flow dashboards, plus AI assistance: Conservation Sentinel, Collection Integrity Agent, Flow Insight Agent. AI in WillowCreek is being built to be explainable and human-supervised. It will propose; people decide.
Honesty is the feature: anything not yet in place is told to you as such, in writing, before go-live.
Some objects decide who may find them
The pack specification includes repatriation and cultural-sensitivity protocols, including for First Nations material: rules governing who may locate, access or handle certain objects. For culturally sensitive material, visibility itself is a permission. The ability to see where an object is, not just to touch it, is granted by protocol, and every access is recorded. This governance layer sits on the platform's existing controls: default-deny on every route, row-level isolation enforced by the database, and a tamper-evident audit trail that records who looked, when, and under what authority.
Alongside cultural protocols, the pack is specified against the Privacy Act 1988 (Cth) and the Australian Privacy Principles for anything person-linked, and against the loan and condition requirements lenders and insurers impose. Certification status is provided per deployment in commercial documentation. See Trust & security.
What the pack is specified to measure
These are the measurements the pack is designed to produce. They're stated as specification, not as results we claim today.
- Exhibit-audit completeness and discrepancy rate: continuous accountability instead of the periodic count.
- Environmental time-in-envelope and excursion count: per case, per room, against conservation targets.
- Loan-condition compliance: against the thresholds lenders and insurers actually set.
- Visitor dwell and congestion: anonymous and aggregated, by gallery.
- Staff duress response time: raise to responder-on-scene, from the audit trail, not from anecdote.
Built for the people who answer for the collection
- Registrars: a custody record that is continuous, not reconstructed for the audit.
- Conservators: the environmental history of every case, measured against the envelope.
- Curators and stewards: objects accounted for without pulling them from display.
- Security teams and guards: help that arrives at the right gallery, and tamper events with a location attached.
- Directors and boards: defensible accountability to lenders, insurers and communities of origin.
- ICT: signed containers on your own infrastructure, adapters instead of rip-and-replace.
12 specified use cases
Every operational capability this pack is designed to deliver, grouped as the specification groups them, each mapped to the core engines that would configure it. A buyer enables the subset they need; nothing here is a separate product.
What this catalogue is. These are specified use cases: design work we have completed, each one mapped to the core engines that would deliver it and carrying its own identifier so it can be quoted, scoped and tracked. It is not a feature list. One of the twelve runs today, staff and guard mobile duress, inherited from the core rather than from this pack. Anything marked as running today is running today, and everything else is specification. Ask us about any entry and we will tell you plainly where it stands.
Group A. Object & Exhibit Protection 4
MU-UC-01Showcase & display-case tamper protectionLocation and sensing · Rules · NotificationSpecifiedMU-UC-022D artwork & wall-mounted object removal detectionLocation and sensing · Rules · NotificationSpecifiedMU-UC-03Glass-break & forced-entry detectionLocation and sensing · Rules · Notification · IntegrationSpecifiedMU-UC-04Concealed door & showcase-lid sensing (reed-switch replacement)Location and sensing · Rules · NotificationSpecified
Group B. Collection Care & Conservation 2
MU-UC-05Conservation environmental monitoring (temp / humidity)Location and sensing · Rules · Notification · ReportingSpecifiedMU-UC-06Loan & high-value object chain-of-custody across sitesLocation · Workflow · Rules · IntegrationSpecified
Group C. Operations & Asset Management 3
MU-UC-07Mobile asset & equipment tracking + geofencingLocation · Rules · Operational intelligenceSpecifiedMU-UC-08Key, access-device & small-asset trackingLocation · Rules · NotificationSpecifiedMU-UC-09Dynamic object labelling (e-ink / e-paper)Location · IntegrationSpecified
Group D. People Safety 1
MU-UC-10Staff & security-guard mobile duress + CCTVLocation · Notification · IntegrationRunning today
Group E. Visitor Experience & Intelligence 2
MU-UC-11Location-aware visitor experience (audio tours & wayfinding)Location · Mapping · IntegrationSpecifiedMU-UC-12Visitor flow analytics (heat maps, dwell, occupancy)Location · Operational intelligence · Assistive · ReportingSpecified
Bring your registrar
We'll walk a duress from the press to the acknowledged stand-down on the systems you already run, then take the twelve-use-case specification through, one by one, with the people who answer for the collection.